Topic: Shipping weight

I have the UK zencart installed and I added a product today and the weight shows in pounds but the royal mail shipping module is in Kgs right? (which I have installed too)
Have do I integrate the two?

also when I put the price in of 15 pounds in gross it came out as 7.93 (Sorry I dont have a pound sign on my keyboard)

Thanks

Re: Shipping weight

Hi Peggy,

The UK template if you've installed it and selected if for use uses the KG's.  That's what it does.  I removed all references to lbs.

Check that you have selected the uk template and your site is using it.

Sorry but I can't help with the royal mail shipping mod.

Kev

Re: Shipping weight

Well I am completely lost then...There is every indication that I am using the UK template apart from the weight sad

Re: Shipping weight

I have installed 3 UK templates using your step by step instructions and everything seemed to go according to plan. You can see by this page http:// peggy bob.com (not making it a live links because it's no finished:)) that the template looks like it has been installed.
On ALL three of them when I go into shipping and packaging  I get this....

"Package Tare Small to Medium - added percentage:weight
What is the weight of typical packaging of small to medium packages?
Example: 10% + 1lb 10:1
10% + 0lbs 10:0
0% + 5lbs 0:5
0% + 0lbs 0:0"

I have been working on this on and off for months now and I still cant work out what else I need to do!!!

Is there something else I need to change?

Your help will be very much appreciated!

Re: Shipping weight

Hi Peggy,

The example you gave is not part of the UK template.  It is a part of the shipping mod you installed.

I'm guessing that the 'lbs' that show up are in the admin area when you are setting it up?

Try imagining that 'lbs' reads 'kgs' and add the weight as if it were kgs.  When the product is displayed to visitors it will show as kgs.

What shipping mod are you using?

Kev

P.S.  it does look like you have set up the UK template smile - therefore all you need to do it alter the text of the appropriate shipping mod files.

Re: Shipping weight

kevinpolley wrote:

Hi Peggy,


  When the product is displayed to visitors it will show as kgs.

It shows as pounds to visitors?
h ttp://storerevolution.com/index.php?main_page=product_info&products_id=1

kevinpolley wrote:

What shipping mod are you using?

Royal Mail

kevinpolley wrote:

P.S.  it does look like you have set up the UK template smile - therefore all you need to do it alter the text of the appropriate shipping mod files.

Any Idea how I do that?

Re: Shipping weight

Not knowing what changes have been made all I can say is that it looks like you've used and overwritten a file somewhere in the UK template that isn't from the UK template.

Login to admin and use the developer tools to search for the phrase 'lbs'.
You are looking for any file in your template folder that has it.  This will 'probably' be the file you need to alter to kgs.

What is that file?

Also please confirm that you uploaded all of the UK template files into the correct folders.  In particular where the zip file contained folders called 'your_template' you reenamed that folder to 'custom' or copied the files from that folder into the 'custom' folders you created as part of your template over-ride.

Re: Shipping weight

kevinpolley wrote:

Not knowing what changes have been made all I can say is that it looks like you've used and overwritten a file somewhere in the UK template that isn't from the UK template.

Login to admin and use the developer tools to search for the phrase 'lbs'.
You are looking for any file in your template folder that has it.  This will 'probably' be the file you need to alter to kgs.

What is that file?

the file is  includes/languages/english.php

I found the file in UK file and overrode the files that were there and it is now showing as kgs...boy I didnt think this would be this hard...just when you think you are making progress something doesnt work right and you are floundering once again.
havent tested it to see if it works yet

kevinpolley wrote:

Also please confirm that you uploaded all of the UK template files into the correct folders.  In particular where the zip file contained folders called 'your_template' you re-named that folder to 'custom' or copied the files from that folder into the 'custom' folders you created as part of your template over-ride.

Yes I just renamed "your_template" to "custom" and deleted "your-template2"

Thanks for your help

Do you have any idea why when I price a product at 15 pounds it shows up as 7.93?

Re: Shipping weight

I Hate to say this but based on your last comments you have not properly implemented the UK template as an independent over-ride system.

The file at 'includes/languages/english.php' is one of the core files supplied by zen cart.  If you were using the UK template as designed you would be using the UK template version of english.php but it would be stored at
'includes/languages/custom/english.php'

The reason your price shows up at 7.93 is because when you added the product your default currency was dollars.

Then you've changed it to GBP and ZC has converted the price.  It's about half.

When you were experiencing difficulties initially, I offered you paid help and you decided not to take advantage of it then.  Sometimes when you don't have the knowledge it is quicker to pay something to get yourself on a firm basis to start with.

With the best will in the world I can't support on something that hasn't been installed as it should be.  I don't know what you've done, added etc and it's too time consuming to offer free support.

Please let me know if you'd like me to have a look to see what needs to be done to get it working how it should be.

Kev

Re: Shipping weight

kevinpolley wrote:

I Hate to say this but based on your last comments you have not properly implemented the UK template as an independent over-ride system.

The file at 'includes/languages/english.php' is one of the core files supplied by zen cart.  If you were using the UK template as designed you would be using the UK template version of english.php but it would be stored at
'includes/languages/custom/english.php'

The reason your price shows up at 7.93 is because when you added the product your default currency was dollars.

Then you've changed it to GBP and ZC has converted the price.  It's about half.

When you were experiencing difficulties initially, I offered you paid help and you decided not to take advantage of it then.  Sometimes when you don't have the knowledge it is quicker to pay something to get yourself on a firm basis to start with.

With the best will in the world I can't support on something that hasn't been installed as it should be.  I don't know what you've done, added etc and it's too time consuming to offer free support.

Please let me know if you'd like me to have a look to see what needs to be done to get it working how it should be.

Kev

Well I thank you for your help up to this point and if I wasn't homeless, jobless and penniless then I would have surely taken you up on your offer!!!! as is it right now, I don't have any other choice other than try and figure for myself so I will keep on trying!!!!

Re: Shipping weight

The reason the currency was incorrect was because the output was 0.5 instead of 1.

Re: Shipping weight

and the reason why it is 0.5 instead of 1 is as I said.  You added products with the default currency as USD and when you converted it to GBP it changed.

When you add new products (provided you have GBP as the default currency) you'll be fine.

Re: Shipping weight

kevinpolley wrote:

and the reason why it is 0.5 instead of 1 is as I said.  You added products with the default currency as USD and when you converted it to GBP it changed.

The only currency I have listed is GPB but the output was incorrect.

Re: Shipping weight

Originally there would have been other currencies, USD was one of them so these must have been deleted.  Until you specified GBP as the default currency choice ZC was doing everything in USD.

When you deleted USD the price would have been (say) $10.00 (you thought it was

Re: Shipping weight

kevinpolley wrote:

Originally there would have been other currencies, USD was one of them so these must have been deleted.  Until you specified GBP as the default currency choice ZC was doing everything in USD.

When you deleted USD the price would have been (say) $10.00 (you thought it was

Re: Shipping weight

peggy wrote:

Well thank you for your personal opinion but it was really not needed.
I am a client of the small business advice bureau who had funding available but has been temporarily stopped because of the floods in Yorkshire and will be reinstated in January. Until that time I am merrily learning as I go.

Sorry for trying to help.  Now you can have all the time you want to learn on your own.  Good luck.

Re: Shipping weight

Not sure why you would have to be sorry?
You have helped me and I am very grateful.
I was just responding to your assumptions.

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